Normanton Catering Technicians Ltd is a family run business established in 1986 – we strive to satisfy the demands of our customers old and new and are experts in the field.
As an appointed Service and Spares Partner of Rational UK we undertake work on all Rational Warranty units, our business focus is on the installation, service, maintenance and breakdowns of the full range of combination ovens – we believe their products are the best in the business as is our work and commitment to all our customer’s needs.
Our engineers are fully conversant with all that Rational has to offer its customers, including the comprehensive warranty benefits. We happily attend any warranty call we receive, adhering to specifications set out by Rational.
Whether the job is warranty or chargeable, we guarantee the same professional service EVERY time!
You can contact us by phone, email or fax, whenever necessary – we are renowned for our high level customer satisfaction, with a first time fix rate of above 96%!
Since 2008 our unique partnership with Rational, affords us the opportunity to now extend our installation, service and maintenance capabilities to include the VARIO COOKING CENTRE.
Our experienced engineers are experts in the field, offering a service second to none.
“CES have worked with Normanton Catering for well over 3 years now.
Their competent and efficient engineers are thorough and have a wealth of knowledge behind them. This is matched by well organised, friendly and efficient staff in the office which make Normanton’s a pleasure to have dealings with.
CES have no hesitation in recommending Normanton Catering and we hope to continue our working relationship with them for a long time into the future.”
Tina K Holmes, Service Manager, Catering Equipment Solutions (Peterborough) Ltd.
“Service is second to none. Repairs are always carried out the same day. Engineers are always well presented and courteous!”
David Gale, Executive Chef, Hilton Manchester.
“I have used Normanton for a number of years. The service they provide is excellent with very fast call outs and the engineers always solve the problem with my Rational oven whilst on site. I have recently used Normanton for installing 2 new ovens and their workmanship was excellent with great attention to detail!
Overall I would definitely recommend Normanton to anyone looking for a fast reliable and excellent service!”
Nick Hansell, Head Chef, Partnerships in Care, Stockton Hall.
“I have been dealing with Normanton Catering for several years now and have always found them to deliver a good reliable service with a friendly telephone and email manner
Only last week I contacted them without prior warning of a faulty combi steam oven at a busy RAF kitchen. That same afternoon an Engineer was on site diagnosing the fault and returned the following day to fit parts and put the appliance back into service”
Dave Rutter, Contract Manager, Daubney Ltd.
“Over the past 5 years we have used Normanton Catering Technicians services for repairs and servicing of various Rational ovens and like, all undertaken with professional and in-depth knowledge of the equipment they’ve attend. Giving nothing less than first class service as well as exceptional support and feed back, all this provided to a very high level.
Always willing to help in a friendly manner and quick in their response times, a good working relationship has being built between our companies over the years, therefore we would highly recommend this company without hesitation.”
Mark Wadsworth, Company Director, POS & Catering Solutions.